Shipping policy

We use USPS, UPS, & FedEx shipping for all orders within the United States. Orders are shipped with insurance, tracking, and signature confirmation, except for smaller, less expensive items such as enamel pins and stickers. For smaller, less expensive items we ship using USPS First Class or UPS without insurance. 

Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Certain countries restrict and prohibit the import of jewelry and precious and semi-precious stones. To see if your country is one that we cannot ship to, please check the link on the bottom of our website called “International Mail Manual” which links directly the the USPS and lists all countries’ restrictions and prohibited items. Certain countries also only allow jewelry and precious and semi-precious stones the be mailed using the more expensive USPS Priority Mail International Shipping. Shipping methods set by other countries’ trade agreements are out of our hands to change, and will be abided by Black Rabbit Studio. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. ***Additional charges for customs clearance must be borne by the recipient***. I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

After the items are shipped they are out of our hands. We are not responsible for packages that are lost or damaged due to post office error. 

Shipping charges are not only postage. They include all packaging materials, and a percentage for the transaction fee plus insurance if applicable.